Online Cancellation Terms

(OTAs, Walkins, Phone Call, Mailers, Website)

  •  0% – Cancellation before 3 days of arrival

  •  100% – Cancellation within 3 days of arrival

 

Long Term Stays

(Stay period > 7 days)

  • 25% – Cancellation before 7 days of modified checkout for the remaining period

  • 50% – Cancellation within 7 days of modified checkout for the remaining period

  • 100% – Cancellation within 2 days of modified checkout for the remaining period

 

Arrived Guests

(Stay period < 7 days)

  •    No Refund

 

Confirmation/Cancellation for Group reservations
  • Payment Policy – 50% at the time of reservation and 50% before 3 days of arrival

  • Full clearance of bill at the check-out keeping in mind regular bills of the customer

  • Cancellation policy to be followed in accordance with above defined terms

 

Travel
  • No refund for Bus/flight/train ticket

  • Cab booking: Payment Policy – 100% of the total amount at the time of reservation

                                     Cancellation Policy – 50% – Cancellation within 3 days of the departure

                                                                          100% – Cancellation within 24 hours of departure

  • Cancellations made 7 days before the start date of the trip will attract 50% of booking value as cancellation fees.

  • Cancellations made within 3 days before the start date of the trip will attract 100% of booking value cancellation fees.

  • In the case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.

 

Notes
  • Refunds would be made through bank transfer and would be processed within 5-7 working days

  • Processing fee would be charged Extra